Is Your Business Standing Still?
TT Training Academy offer a wide range of short courses and bespoke training programmes, designed to help your business develop and your staff enhance their skills. These programmes are designed to focus on your specific needs and provide the appropriate solutions for your business. In order for us to understand areas that require improvement, we provide a free Business Needs Analysis with you. This allows us to assess what skill levels your staff are currently operating and what will be needed to improve their core competencies.
At TT Training Academy, we pride ourselves on being able to adapt our training styles and techniques, to meet our client’s requirements. We have worked with countless SME businesses at various stages of their development, to help improve productivity and increase profits. For several years, we are also proud to say that we have worked closely with several Entrepreneurial projects within Universities across the Midlands, such as SPEED, BSEEN and SIFE; to help develop our future generation of Entrepreneurs.
Our training courses help you and your team master structured processes, whilst learning new techniques to help your development. The sessions will help improve your understanding of your own behaviour and your customers. As a result, they allow you to maximise on your potential, whilst promoting a better customer experience.
We provide a wide range of bespoke training sessions covering:
- Appointment Making
- Achieving Lasting Business Success
- Avoiding Common Business Pitfalls
- Campaign Management
- Conflict Resolution
- Diary Management
- Excellent Customer Care
- Leadership and Initiative
- Objection Handling
- Organisational Training
- Marketing Your Business
- Networking
- Personal Development
- Problem Solving
- Prospecting for New Business
- Setting and Achieving Goals
- Staying Positive and Motivated
- Stress Management
- Team Building
- Telesales
- The Structured Sales Process
- Time Management
Our objective is to make a measurable difference to your staff performance, whilst improving the experience for your customers and service users. As a result of having a highly motivated team, your business will increase productivity and profits, whilst developing long term relationships with your clients.
We provide both in-house workshops and open access workshops. Our open access training is open to individuals and groups and is held on specific dates throughout the year. Our bespoke in-house training is delivered at your organisation and can be tailored to meet your needs.
“The sales strategies you gave me really helped and I find it much easier to talk about my own work and accept compliments now thanks to you”. ” Nigel Matthews, Staffordshire
“Thank you for helping us make such a difference within our organisation. The results we have achieved after your training has made such a difference. ” Sandra Chilcote, Birmingham
“Suzanne is a powerful trainer and coach who utilises the tools of NLP to move her clients on towards positive goal setting and outcomes”. ” MW Associates, London